How to send a templated message

Go to Messaging and click “New message”. Choose the template you would like to use. 

You will have the option to select a blank message, or preview a specific one before selecting it.

Once selected, the system will pull the information from the patient page into the placeholders: 

If the information for the placeholder or patient contact details are missing, the template will be incomplete, you will see an amber warning banner.  

Update the details and click “Send”.