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January release notes

 

Features

  • Workflows can now be configured to send templated messages to patients
    • Available for MyPreOp+ customers
    • As well as sending invites in response to trigger events, workflows can now send patient messages
    • Messages are generated using the existing message template functionality
    • Messages are sent using the same transport as invites (sms or email based on available patient contact info)
    • Please contact your account manager to discuss enabling this feature in your workflows
  • Hyperlinks in patient messages are now automatically converted to clickable links
    • Messages sent to patients often include links to customer-provided materials (e.g. information about a procedure)
    • In order to access these links the patient had to copy the link and paste it in order to access it
    • Content in messages that looks like a link is now safely converted to a clickable link that the patient can just tap instead of having to copy and paste.
    • Clinicians authoring messages or message templates in the portal can also use the preview tab to verify their link will be clickable before sending the message or saving the template
    • This feature is behind a feature toggle and is in the process of being rolled out to customers
  • Integrated RTT Start Date via ZU1 HL7 segment (ZU1.16)
    • This field is controlled by tenant integration config and can be enabled on request
    • Unless it is specifically enabled as part of an integration, any value in this field is ignored
    • Please contact your account manager to discuss making use of this feature.

Bug Fixes & Improvements

  • Reduction of patient app errors on slow connections
    • There were ongoing reports of issues accessing the patient app and our December release roundup referenced some changes we made to help address these.
    • This month we have made additional changes to further reduce these occurrences including adjusting request timeouts and session handling.
    • These changes were rolled out system wide and benefit all customers immediately.

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